Gusto Wallet Apps on Google Play
It costs $10 per month for up to five employees, plus $1 per additional employee per month. When a new employee signs their offer letter, Gusto facilitates the rest of the onboarding process to ensure they get properly set up for their new job even before day one. It even provides the option to send a digital welcome card to help the new employee feel welcomed. In the employee profile section, we could easily change personal information, but only the admin can change things such as job title and compensation. In the pay tab, we didn’t see a financial goals tool, and when trying to set up the paycheck splitter, the “add bank account” button wasn’t responsive.
Benefits Administration
As the admin, you can see an overview of any active benefits your company offers. This overview xcritical scammers shows the benefit’s terms and details as well as the number of eligible and enrolled employees. Gusto software incorporates plenty of personalization components as well, helping to acclimate new hires and integrate them into the team. From sending digital offer letters to setting birthday reminders, the platform allows you to connect with employees even from a distance.
Gusto Customer Service and Support
- Gusto uses industry-standard encryption to keep data secure, plus it monitors your account and will alert you when it suspects any fraudulent activity has taken place.
- ADP’s pricing structure is more complex than Gusto, and the additional costs can increase quickly, with extra fees for benefits administration and time tracking.
- You can set a salary or hourly wage in an employee’s profile and set up payroll on autopilot to let Gusto run payroll for you automatically on the schedule you set.
- OnPay is an all-in-one payroll and HR solution that is designed specifically for small businesses.
- We found time off policies easy to set up, and we like that Gusto suggests time off policies to include.
We found time off policies easy to set up, and we like that Gusto suggests time off policies to include. Gusto has its own native applicant tracking tool available to Gusto Plus and Premium customers, but if you choose the Simple plan, you can integrate an external ATS, such as JazzHR or Greenhouse. Gusto is a full-service payroll and HR platform designed to grow with U.S.-based startups and small businesses. Gusto syncs payroll, taxes and wages data directly to QuickBooks to make accounting even easier. Gusto also has built-in ACA, COBRA, HIPAA and ERISA compliance for benefits administration.
So, anyone you hire for HR, accounting or bookkeeping can get the information they need without going through you. Testing Gusto out from the employee’s point of view, we were able to easily update our personal details, view and enroll in benefits and more. Gusto helps get new employees onboarded quickly, whether they are working in person or remotely.
If you pay anyone by check, you have to manually print checks Gusto generates. It doesn’t have an option to automatically print and mail physical paychecks. Gusto enables HR teams to pay employees one-off, reimbursable expenses for things such as work-from-home stipends or travel expenses. Gusto comes with a few more perks that make the platform versatile and attractive to companies—and employees—across industries. No matter which plan you choose, you can always switch to a different Gusto plan or cancel any time if your business changes. For those looking to manage only contractors, Gusto has a Contractor plan that’s $6 per month per person.
Gusto files employee W-4s and contractor W-9s as part of their profile setup, and it creates and distributes W-2 and 1099 forms each January for tax returns. You can also elect to have Gusto automatically file a new hire report in an employee’s state when you hire them. Next, Gusto provides a brief questionnaire that will help you decide on which of its three plans is the best fit for your business needs.
Gusto facilitates payroll for employees and contractors, plus employee benefits, such as health, retirement and more. The platform even includes extras, such as automated charitable donations and a wallet that helps employees have more control over how and when to use their money. Forbes Advisor evaluated Gusto’s platform to help you decide if it’s right for your business. ADP’s small business solution, RUN, caters to companies with fewer than 50 employees. Plans can be customized to fit your needs and come with features such as automatic tax filing and reports, easy employee payroll and available add-ons for marketing and legal assistance. ADP’s pricing structure is more complex than Gusto, and the additional costs can increase quickly, with extra fees for benefits administration and time tracking.
Product and pricing
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Gusto helps you stay compliant with local labor laws with its labor law poster store. You can print labor law posters to post for on-site employees or send e-notices to remote employees. The service keeps you updated and automatically alerts employees of any changes to the law to keep you compliant.
It has an A+ rating with the Better Business Bureau (BBB), although neither Gusto nor ZenPayroll is accredited with the organization, which is a paid service. It launched as ZenPayroll in California in 2012 as part of the startup incubator Y Combinator, and it’s been available in all 50 states since 2015. It’s been backed by reputable investors valued at $9.5 billion as of August 2021. Gusto customers can contact customer support via chat, email or phone. Gusto’s phone support is only available Monday through Friday from 7 a.m.
MT. Customers on the Premium plan get access to priority support, meaning they can skip the queue when they call, but there is no 24/7 phone support available. From the employee side, it’s very easy to initiate an expense reimbursement request. Employees can upload a receipt and add a xcritical cheating memo, so it’s clear what the payment is for.
Gusto is a great choice for startups and small businesses that want to focus on automated, compliant payroll and build out from there to include solutions for benefits, time tracking and more. However, we weren’t able to see the time off requests on the admin side. The main dashboard displayed pending time off requests for review but clicking on that to-do item brought us to the main time off page in the platform. Time off management features might work better in the Plus or Premium plans. It was very easy to create an offer letter template that you can reuse to save time.
Gusto’s tech teams regularly test its software to prevent problems and outages and it has an on-site security team ready to take action in case any issues arise. Gusto uses industry-standard encryption to keep data secure, plus it monitors your account and will alert you when it suspects any fraudulent activity has taken place. Admin can also make use of Gusto’s default expense categories or create their own.
Gusto Review 2024: Features, Pros & Cons
Gusto is designed with dynamic startups and growing small businesses in mind. It was born out of a need in the market for payroll solutions that included businesses with heavy contractor-based workforces, and it’s still one of the best solutions around for that type of business. Based on what we were able to play with in the platform, Gusto guides you through payroll and benefits management in a way that makes these processes less overwhelming. You can be sure you’re doing things in the right order without missing a step.
While the initial setup can be time-intensive, depending on the number of employees, once all the information is recorded, the software’s automations take over and help streamline the process. After that point, you’ll simply need to input employee hours weekly or biweekly and Gusto will run payroll. You can give access to your company’s Gusto administration to an employee within your company or someone outside your company.